Terms & Conditions — Intersect

Terms and Conditions

https://www.intersect-corporation-ltd.com ("this website") is owned, operated, and managed by a Hong Kong company with Intersect as its business name ("we" or "us" or "Intersect" or "our Company"). Unless otherwise specified, the information contained herein shall only be applicable to the Hong Kong Special Administrative Region ("Hong Kong").

By using this website, you agree to be bound by these terms and conditions.

We reserve the absolute discretion to amend any content of this website including these terms and conditions from time to time without further notice. You should read these terms and conditions regularly to be informed of the latest version. If you have any objection to or query on these terms and conditions or their amendments, please stop accessing this website immediately.

Apply to be an Intersect independent distributor

If you wish to make a purchase on this website, you must become an Intersect independent distributor. For details on applying to be an Intersect independent distributor, please refer to the Independent Distributor Manual of Intersect.

Personal data security

1. With regard to your personal data, we will comply with all laws and regulations on protection of personal data that are applicable in Hong Kong and amended from time to time. To learn more about how we use and protect your personal data, please refer to our Personal Data Collection and Privacy Policy Statement of Intersect Corporation Limited ("Privacy Policy").

2. To purchase on this website, you need to provide us with your personal data and payment information, including your name, phone number, mailing address, email address, billing information and/or other information required on this website. Upon purchasing on this website, you agree to our use and processing of your personal data and payment information, and you guarantee that all information provided and saved by you on this website is complete, correct, and consistent with the then situation. If there is any change to the said information, you should notify us immediately to update the same. You should not deny your purchase order or refuse to make payment for the reason of data inconformity, and you should be solely responsible for any loss or additional costs resulting from your failure to notify us of the change(s) timely.

Purchase order and payment

1. In addition to these terms and conditions, the information presented on relevant webpages for sales of products or services and for ordering process, including relevant transaction conditions, restrictions and illustrations etc., also constitutes part of your contract with us.

2. When you order products or services, we will charge a fee amounting to 4% of the total amount of the products and services ordered as package fee (together with the amount of products and services ordered, the "Total Order Amount").

3. The information of the products or services on this website does not constitute an offer in the legal sense but an invitation to treat. Once you complete the order and payment process in accordance with the manner, conditions and procedures prescribed on the webpage, you have made an offer to us and that you have irrevocably agreed to order the said products or services in accordance with these terms and conditions and the agreed content, transaction conditions or restrictions specified on the relevant webpages.

4. If there exists any error in the specifications, pictures, descriptions, prices, inventory or related transaction conditions of the relevant products or services, we will contact you to confirm cancellation or variation of your purchase order.

5. This website only accepts online payment by credit card (VISA, MasterCard and UnionPay). For the avoidance of doubt, the Total Order Amount does not include any fees charged to you by third party service providers such as credit card companies. By using the above payment method(s), you confirm that you are the holder of such credit card(s) or you have obtained the cardholder’s authorization to use the same. If the issuer of your credit card refuses to authorize payment to us, we may postpone the delivery or cancel the purchase order as we deem appropriate, and you shall be solely responsible for the same.

6. By purchasing on this website, you authorize us to charge you fees for the Total Order Amount. You also expressly authorize us to use the personal data provided by you to conduct appropriate anti-fraud checks, such as credit review, and to transmit or obtain information about you to or from third parties when necessary. Such third parties include but not limited to credit reference agencies and anti-fraud agencies which may keep the relevant information. For more information about how we use your personal data, please refer to our Privacy Policy.

7. We use third party payment services to conduct online transactions. When you submit a purchase order, you agree and accept that, subject to its applicable terms and conditions, your credit card information will be collected, processed, and retained by us and the payment service providers. You agree to be solely responsible for any loss arisen or incurred when you conduct credit card transactions, and we shall not be liable for any relevant loss in whole or in part under any circumstances whatsoever.

Shipping and delivery

1. The products you ordered will be shipped according to the sequence of the orders, and the arrival date will be determined by the delivery schedule of the delivery unit.

2. All the products you ordered on this website will be delivered by our designated delivery unit to the mailing address you provided to us (Hong Kong only); no self-collection is available. All delivery fees should be borne by you and paid to the delivery unit upon collection of the products.

3. If you fail to cooperate with the delivery unit to arrange for collection of the products for reasons such as having provided an incorrect mailing address or not having a recipient upon delivery, causing the products to be returned to our Company, you must attend our Company's premises within 150 days from the order date to pay the inventory charge and the relevant delivery fee (please refer to the Fee Schedule for Late Collection as announced by our Company and published on this website for details) before picking up such products at our Company's premises. If you fail to take such products within 150 days from the order date, our Company will confiscate all the uncollected products and will not make any refund to you.

4. You must confirm the number of boxes and check their packaging before collecting the products. If the number of boxes does not match or the seal thereof is torn or damaged, you shall take photo(s) for record and indicate the same in the delivery note before acknowledging receipt. We will follow up afterwards. If you fail to take photo(s) for record and indicate the relevant situation in the delivery note, you shall assume full responsibility thereof and shall no longer hold the delivery unit accountable, and we will not follow up further as well.

5. If you are of the view that the products were damaged by the delivery unit in the course of delivery, you shall take photo(s) of the same for record and may consider not to collect or acknowledge receipt of the relevant products. You should inform us as soon as possible for follow up.

6. You must carefully examine the products after collection,

(a) if there is any omission, you should take photo(s) for record, notify us within seven working days and provide a copy of the purchase order and other relevant delivery document to us. We will arrange for replenishment delivery;

(b) if there is any excessive delivery, you should notify us as soon as possible, provide a copy of the purchase order and other relevant delivery document, and send/deliver the excessive products to us, we will bear reasonable delivery fee. Alternatively, you may opt to purchase the excessive products following the normal procedures, and indicate the purchase of excessive products in the purchase order; in that case, such excessive products need not to be sent to us;

(c) if the product(s) itself is damaged (but where factitious damage of the product was caused after collection will not be accepted), please handle according to the replacement arrangements set out below.

Replacement and return of products

1. Under normal circumstances, all products cannot be replaced with the only exception being that regular-priced products (excluding any freebies, promotional products, on-sale products, or business materials) could be replaced if they were factitiously damaged at the time of collection while the following conditions have been fulfilled:

(a) the application for replacement of products shall be made within seven working days after collection of the same and the relevant products should be brought to our Company's premises within five days therefrom to process the application; the Company will not accept any late application and will not bear any delivery fee or travel expenses;

(b) you should provide evidence showing that the products were already factitiously damaged at the time of collection (e.g. photo taken as record) and the original purchase order to process the replacement procedure; and

(d) We reserve the absolute right to decide on all matters relating to replacement of products, including but not limited to (1) determining whether the product(s) was factitiously damaged, (2) the substitute product(s), and (3) the manner of replenishment delivery.

2. The following provisions are only applicable to applications for return of Intersect independent distributors' joiner products:

(a) Return of products is not the same as replacement of products; where an independent distributor applies for return of products, he/she should also apply for withdrawal of the membership. Once an application for return of products is made, the independent distributor will immediately lose the distribution right, his/her sales performance and bonuses will cease to accumulate, and his/her rank will not be retained.

(b) Independent distributors shall attend our Company's premises in person to apply for return of products, and shall submit the original purchase invoice(s), collection form, list of bonuses (if any), the membership card, identity card copy, completed application form for withdrawal of membership and other documents as may be requested by us.

(c) Independent Distributors shall keep the entire set of joiner products and all the freebies obtained from purchasing such joiner products (if any) intact and bring the same to our Company's premises. We will inspect the same and if any item is opened or factitiously damaged or consumed, we will not accept the application for return of products.

(d) Subject to relevant laws of Hong Kong in relation to cooling-off period and refund period over certain products and service contracts,

i. if independent distributors return the entire set of joiner products and all relevant freebies within 10 days from the invoice date, we will repurchase the entire set of joiner products at 80% of the original purchase price; or

ii. if independent distributors return the entire set of joiner products and all relevant freebies on the 11th to 30th day from the invoice date, we will repurchase the entire set of joiner products at 50% of the original purchase price;

We will, upon deducting relevant administrative expenses (to be calculated and determined by our Company, and the independent distributor shall not raise any objections), arrange refund to the independent distributors. However, we will not make a refund if the products are returned after 30 days from the invoice date.

Intellectual property

1. This website and its contents are protected by intellectual property rights (including but not limited to any copyright, trademark, patent, design, or any other intellectual property right). All information and content on this website, including but not limited to trademarks, logos, service marks, text, graphics, pictures, audio and video, data compilation and software, are owned by our Company.

2. Nothing contained in these terms and conditions shall constitute any assignment or licence of intellectual property rights.

3. This website is for your personal and non-commercial use only. Except for placing orders with us via this website, you are strictly prohibited from using the information or content of this website in any other way for any non-personal or commercial purposes without our express authorization, including the conduct of recording, copying, publishing, posting, or selling any content on this website for purposes other than those permitted as aforesaid. Any unauthorized conduct may lead to civil consequences or criminal penalties.

Third party rights

Notwithstanding the Contracts (Rights of Third parties) Ordinance (Cap. 623) of Hong Kong and/or similar laws in other jurisdictions coming in force, these terms and conditions are only designated for you and us as the contracting parties hereto, and shall not create or grant any interest to a third party. The applicability of the provisions granting rights to third parties pursuant to the Contracts (Rights of Third parties) Ordinance (Cap. 623) and/or similar laws in other jurisdictions are hereby expressly excluded. These terms and conditions are not and are not intended to be exercised by any third party. Despite the aforesaid provisions, we may enforce third party rights under these terms and conditions in accordance with the Contracts (Rights of Third parties) Ordinance (Cap. 623) and/or similar laws in other jurisdictions. The contracting parties hereto may exercise their right to terminate, cancel, agree to modify, waive, change, or otherwise deal with these terms and conditions without the consent of any third party.

Disclaimer

1. The information on this website is for reference only, and we do not make any undertaking as to the accuracy, completeness, reliability, or timeliness of any information herein. We do not guarantee that this website or the servers supporting this website will not have any delay, failure, error, omission, or loss of transmitted information, free of virus or other destructive factors, or will not damage the user's equipment at all, etc.. Therefore, you shall be solely responsible for providing adequate protection, data and information/equipment backup, and taking preventive measures to scan for viruses and eliminate other destructive factors.

2. Some incidents may happen beyond our reasonable supervision and management (e.g. inclement weather). In such circumstances, we will use our reasonable endeavor to maintain our services but shall not be liable for any failure to fulfill the obligations under these terms and conditions, including for example, the unavailability of this website at any time or during any period for any reason.

3. To the extent permitted by laws, we exclude all our liabilities to you (whether in contract, tort, or other forms and whether due to our negligence) for the following causes:

(a) any technical, factual, textual, or printing inaccuracies, errors or omissions on our website or any information therein or in relation thereto;

(b) failure to provide our website (or any part of it), products or services;

(c) any delay or failure to provide the products or services or to make the same available, or any negligent provision of products or services;

(d) any products not of merchantable quality or suitable for their intended use; or

(e) any misrepresentation about our website, products, or services.

Damage and waiver

1. You expressly agree that your visit to this website is at your own risk. There are no express or implied warranties of any kind with regard to this website or all products and services delivered to you through this website, including all implied warranties on merchantability, suitability for specific purposes, ownership and non-infringement.

2. You agree that we shall not be liable for any claim, debt, loss, damages, or responsibility arising directly or indirectly from use of this website. In any event, we shall not bear any liability for any direct, indirect, incidental, punitive, special, or consequential damages caused by this website or any claim related in any respect to use of this website, including but not limited to any error or omission in the content or any loss or damage incurred by using the content posted on this website (or related products or services).

3. You agree to compensate us in full at our request for all liabilities, debts, claims, expenses, damages, and losses (including attorney's fees), incurred by your breach of these terms and conditions. The aforesaid includes loss incurred by any other person’s use of this website via your account due to your actions or inaction.

4. Our inaction against your breach of these terms and conditions does not constitute our waiver of the right or remedy we may have in other circumstances relating to your breach of these terms and conditions.

Complaints and opinions

You may submit your complaints and opinions to us in accordance with the processing mechanism, procedures and relevant contact information prescribed by us, and our customer service staff will provide you with our services as soon as possible.

Governing law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong. The Hong Kong courts shall have exclusive jurisdiction on any dispute or claim in relation to these terms and conditions.

Version

Should there be any discrepancy between the Chinese and English versions of these terms and conditions, the Chinese version shall prevail.

條款及細則

https://www.intersect-corporation-ltd.com （下稱"本網站"）由業務名稱為Intersect的香港公司（下稱"我們" 或"Intersect"或"本公司"）擁有、經營及管理。如非特別指定，所包含的資訊僅適用於香港地區。

您使用本網站，即表示您同意接受本條款及細則之約束。

我們保留在不另行通知的情況下不時修改本網站任何內容，包括本條款及細則之絕對酌情權。您應該定期閱讀本條款及細則，以得悉最新版本之詳情。如您對於本條款及細則或其修改存有任何反對或疑問，請立刻停止訪問本網站。

註冊成為Intersect獨立經銷商

如果您要在本網站進行消費，您必須成為Intersect的獨立經銷商。有關申請成為Intersect獨立經銷商的詳情，請參閱Intersect獨立經銷商守則。

個人資料安全

1. 對於您的個人資料，我們將遵守所有適用於香港的不定時修訂的有關個人資料保護的法例及規定。如欲進一步了解我們如何使用及保護您的個人資料，請參閱我們的Intersect收集個人資料及私隱政策聲明（下稱"私隱政策"）。

2. 在本網站上購物，您需要向我們提供您的個人資料及付款信息，包括您的姓名，電話號碼、郵寄地址、電郵地址、記帳資料和/或其他本網站要求的資料。您在本網站上購物，即代表您同意我們使用及處理您的個人資料及付款信息，並擔保您在本網站留存的所有資料均為完整、正確、與當時情況相符。如果有任何變更，您應該即時通知我們更新資料。您不得以資料不符為理由，否認訂購行為或拒絕付款，因您未及時通知變更而造成的任何損失或額外費用應由您自行負責。

訂購及付款

1. 除本條款及細則外，商品或服務銷售頁面及訂購流程中相關網頁上所呈現之資訊，包括相關交易條件、限制及說明等，亦為您與我們的合約之一部分。

2. 當您訂購商品或服務時，我們會收取訂購商品及服務總金額的4%作為包裝費用（合稱"訂單總額"）。

3. 本網站內的商品或服務資料並不構成法律上的要約，而是要約邀請。您一旦依網頁所定方式、條件及流程完成訂購及付款程序，就表示您向我們提出要約，及不可撤銷地同意依照本條款及細則及相關網頁上所載明的約定內容、交易條件或限制，訂購該商品或服務。

4. 如相關商品或服務的規格、圖片、說明、價格、庫存或相關交易條件有誤，我們將與您聯絡以確定取消或更改您的訂單。

5. 本網站僅支持信用卡（VISA、MasterCard及銀聯）線上支付。未免生疑，訂單總額不包括第三方服務提供者如信用卡公司向您所收取之任何費用。如使用以上方法付款，即表示您確認您為該信用卡帳戶的持有人，或獲得持有人授權使用。如果您的信用卡發行機構拒絕授權向我們支付款項，我們可能會視情況安排延遲送貨或取消訂單，對此您應全權負責。

6. 於本網站上購物，即表示您授權我們向您收取訂單總額的費用。您亦明確授權我們使用您所提供的個人資料進行適當的反詐騙檢查，例如信用審查，以及在必要的時候，向第三方或從第三方傳送或獲取關於您的資訊。第三方包括但不限於信貸參考機構或反詐騙機構，而此等機構可能保存有關資料。如欲了解更多關於我們如何使用個人資料的資訊，請參閱我們的私隱政策。

7. 我們使用第三方付款服務以進行網上交易。當您作出訂購時，您同意及接納，受其條款及細則所限，您的信用卡資料將會被我們以及付款服務供應商收集、處理及保留。您同意單獨承擔您於進行信用卡交易時所招致或產生的任何損失，且我們於任何情況下均毋須承擔任何有關全部或部分損失。

出貨及送貨

1. 您訂購的商品將依訂單順序安排出貨，到貨日依指定運貨單位配送時間而定。

2. 您在本網站訂購的所有商品均由我們指定的運貨單位派送至您向我們提供的寄送地址（只限香港），不設自取。所須運費均由您承擔，並應於收貨時向運貨單位支付。

3. 若我們因為您未能配合運貨單位安排收貨（例如您提供的寄送地址有誤或送貨時未有收件者等原因），以致產品被退回本公司，您須在訂貨日起150天內先親身到本公司現場支付存貨費用及相關運費（詳情請參閱本公司公佈及網站所登載之逾期提貨收費表），然後於公司現場領取該等產品。如您未能在訂貨日起150天內提取該等產品，本公司會將所有未提取的產品充公，並且不會向您退款。

4. 您於收貨前必須驗明貨品箱數及檢查包裝，若貨品箱數數量不符或封條已拆撕破損，應拍照記錄並在發貨通知單上註明有關情況再作簽收，我們會再作跟進。若您於簽收時未有拍照記錄及在發貨通知單上註明有關情況，您應自行承擔責任，亦不應再向運貨單位追究，我們亦不會再作跟進。

5. 如您認為貨品於運貨過程中由運貨單位造成損毀，應拍照記錄，您可考慮拒收有關貨品，並且不作簽收，然後儘快通知我們再作跟進。

6. 您於收貨後必須詳細檢查貨品，

(a) 如有任何遺漏，您需拍照記錄，並於七個工作天內通知我們並向我們提供產品購貨單及有關送貨文件之影印本，我們會安排補發送貨；

(b) 如有任何溢送，您需儘快通知我們並向我們提供產品購貨單及有關送貨文件之影印本，並將溢送貨品寄給我們，我們將承擔合理運費；另外，您亦可選擇依循正常程序向我們訂貨購入該等溢送貨品，在購貨單上註明購入溢送貨品，則不必將溢送貨品寄給我們；

換貨安排及退貨

1. 一般情況下，所有貨品不可換貨；僅在收到正價貨品（並不包括任何贈品、促銷貨品、特價貨品或業務輔助品）時已有損壞的情況並符合下列條件者，方為例外情況而可予以更換：

(a) 換貨申請必須在收貨後七個工作天內提出，並須於提出後的五天內親身將相關貨品交回本公司辦理手續，本公司不會接受任何逾期申請，且不會承擔任何運費或交通費；

(b) 您需提供證據證明貨品在收貨時已有人為損壞（如拍照記錄）及原購貨發票以辦理換貨程序；及

(d) 我們保留最終權利決定一切有關換貨事宜，包括但不限於(1) 決定該貨品是否屬人為損壞、(2) 予以更換的貨品及(3) 補發貨品方式。

2. 以下條款只適用於Intersect獨立經銷商的加盟套組產品退貨申請：

(a) 退貨並不等同換貨，獨立經銷商需在申請退貨同時申請退會。一旦申請退貨，獨立經銷商即立刻失去經銷權及停止累計業績和獎金，其聘階亦不會被保留。

(b) 獨立經銷商需親身到本公司現場申請退貨，並需要提交原購貨發票、出貨單、獎金明細表（如有）、會員卡、身分證副本、已填妥之退會申請表及我們可能要求之其他文件。

(d) 受限於相關香港法例對某類產品或服務合約的冷靜期及退款期限制，

i. 如獨立經銷商於發票日起10天內退回整套加盟套組產品及相關贈品，我們會以整套加盟套組產品原購價格八折收回；或

ii. 如獨立經銷商於發票日起11至30天內退回整套加盟套組產品及相關贈品，我們會以整套加盟套組產品原購價格五折收回；

我們會在扣減相關行政支出（以本公司計算為準，獨立經銷商不得異議）後向獨立經銷商退回相關款項。但如獨立經銷商於發票日起30天後退回貨品，我們不會作出退貨回款。

知識產權

1. 本網站及其內容均受到知識產權（包括但不限於任何版權、商標、專利、外觀設計或任何知識產權）保護。本網站內所有資料及內容，包括但不限於商標、標誌、服務商標、文字、圖表、圖片、音頻及視頻、資料整編及軟件，均屬我們所擁有。

2. 本條款及細則中的任何內容均不構成任何知識產權的轉讓或許可。

3. 本網站只供作個人及非商業用途。除透過本網站向我們下訂單外，未經我們明確授權，嚴禁以任何其他方式使用本網站的資料或內容作任何非個人或商業用途，包括為上述許可以外的目的進行記錄、複製、發佈、張貼或售賣本網站的任何內容。任何未經授權的行為可能會導致民事後果或刑事處罰。

第三者權利

縱使生效後的香港《合約（第三者權利）條例》（第623章）及/或其他司法管轄區之類同法例，本條款及細則僅為您與我們締約雙方而立，並不創造或賦予第三者任何利益。《合約（第三者權利）條例》及/或其他司法管轄區之類同法例下，授予第三者行使之權利的條文之適用性在此明確豁除。本條款及細則並不、亦不擬供任何第三者行使。儘管有上述規定，我們可按照《合約（第三者權利）條例》或其他司法管轄區之類同法例，強制執行其在本條款及細則之第三者權利。締約雙方行使其終止、撤銷、同意修改、放棄、變更或處理本條款及細則的權力，並不需任何第三者同意。

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3. 於法例許可的範圍下，我們排除因以下原因對您的所有責任 (不論於合約、侵權或其他形式出現及不論是否因我們的疏忽)：

(a) 就我們的網站或其中的任何資料或相關的任何技術性、事實、文本或印刷上的不準確、錯誤或遺漏；

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(d) 任何商品不具備可商售品質或適合其預期用途；或

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賠償及豁免

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3. 您同意應我們要求向我們全數賠償因您任何違反本條款及細則的行為所致的所有責任、債務、索償、費用、損害和損失，包括律師費。這包括任何其他人士因您的行動或沒有行動的情況下利用您的帳戶使用本網站產生的損失。

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申訴及意見

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管轄法律及管轄權

本條款及細則受香港特別行政區法律管轄，應根據香港特別行政區法律詮釋。如有任何與本條款及細則相關的爭議或索賠, 香港特別行政區的有關法院有專屬管轄權。

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如中、英文兩個版本有任何抵觸或不相符之處，應以中文版本為準。

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